Refund policy
Refund & Return Policy
All Sales Are Final
Due to the nature of our products, Venom Labs does not accept returns, exchanges, or offer refunds on any orders once they have been processed and shipped.
Damaged or Incorrect Orders
If you receive a damaged product or the incorrect item, please contact our support team within 48 hours of delivery. Include:
- Order number
- Photos of the product received
- Description of the issue
Upon verification, Venom Labs may provide a replacement for damaged or incorrect products at our discretion.
Shipping Issues
Venom Labs is not responsible for:
- Carrier delays
- Lost or stolen packages marked as delivered
- Incorrect shipping addresses provided by the customer
Customers are responsible for ensuring all shipping information is accurate before placing an order.
Order Cancellations
Orders may only be canceled prior to processing. Once an order has been processed or shipped, it cannot be canceled, modified, returned, or refunded.
Contact Us
For questions regarding your order, please contact our support team at: venom.labs.peptides@gmail.com