Shipping policy

Shipping Policy

Last Updated: June 2026

At Venom Labs, we strive to process and ship all orders as quickly and securely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing times may be extended during high-volume periods, holidays, or unforeseen circumstances.

Shipping Methods

Shipping options and estimated delivery times will be displayed at checkout.

Delivery estimates are provided by the carrier and are not guaranteed by Venom Labs.

Tracking Information

Once your order has been shipped, you will receive tracking information via email.

Please allow up to 24 hours for tracking updates to appear within the carrier's system.

Shipping Delays

Venom Labs is not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier disruptions
  • Customs processing
  • Incorrect shipping information provided by the customer
  • Other events outside of our control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Venom Labs is not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned due to an incorrect address, additional shipping fees may apply before reshipment.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, Venom Labs is not responsible for lost, stolen, or misplaced packages.

Customers are encouraged to ship to a secure location and monitor tracking information closely.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Order Number
  • Photos of the damaged package and product
  • Description of the issue

Claims submitted after 48 hours may not be eligible for review.

Research Use Only

All products sold by Venom Labs are intended strictly for laboratory research purposes only and are not intended for human consumption.

Contact Information

For shipping questions or order assistance, please contact:

Venom Labs Support
📧 venom.labs.peptides@gmail.com